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It is no secret that the key to Palmetto’s success is the highly trained and well experienced staff. With a combined experience of over 250 years, this team has developed an addiction recovery program that is nationally recognized for success. The staff interaction on both a professional and personal level makes Palmetto an exceptional place for treatment.

Administrative Staff

Hollye Rogers, LCSW-BACS

Chief Operating Officer

Hollye Rogers began her career at Palmetto Addiction Recovery Center in 1994. She is a graduate of The University of Louisiana at Monroe and Louisiana State University with a Master's Degree in Social Work. She is currently a Licensed Clinical Social Worker and Board Approved Clinical Supervisor. In 2010, she became the director of the Professional Evaluation Program. Effective in 2016, Hollye was appointed as the Administrator and Chief Operations Officer of the facility. Hollye feels focusing on the mental, physical, and spiritual aspects of recovery in coordination with family involvement is what sets Palmetto Addiction Recovery Center apart from other treatment facilities.

Belinda Kennedy

Business Administrator

Bio coming soon!

Shannon Mulkern

National Business Development Representative

Shannon Mulkern has worked in the substance abuse and mental health field for 8 years. A graduate of the University of Central Arkansas in Conway, AR, she’s worked in California and most recently in Arkansas and Louisiana. She is an interventionist in training and co-creator of the annual Central Arkansas Overdose Awareness Event which started in 2016 and takes place yearly since then. Prior to joining Palmetto’s team, Shannon was Director of Business Development at a non-profit in Little Rock, AR. In addition to business development, she created an alumni outreach program that offers support and resources to encourage sustainable long-term recovery. She has experience in multiple aspects of treatment administration including admissions, marketing, referral relations, alumni programming, and business development. She collaborates with other industry professionals in her area to drive awareness of substance use and mental health resources.  

Karen Cox

Director of Business Development

Karen came to Palmetto in July 2008 with eleven years' experience in Marketing and Business Development specifically in the healthcare industry. She graduated from Louisiana Tech University with a degree in Health Information Management and lives in Ruston. Karen is the Louisiana Business Development Coordinator and travels extensively throughout the state.

Representing one of the top treatment centers in the country, Karen enlists her own marketing strategies focusing on the personal approach in establishing her business relationships. She believes in Palmetto's serious commitment to its clients and their families in providing the best in patient care and treatment, and Karen emphasizes this philosophy to others.

Mary Ann Powell

Accounts Receivable Manager

Mary Ann began her career at Palmetto as the Receptionist in 2002. Due to Palmetto's success and Mary Ann’s professional growth, she was promoted to Accounts Receivable Manager in 2008, allowing her to utilize her prior accounting experience.

As Accounts Receivable Manager, she works closely with the admission staff to coordinate the financial needs of patients and families. Mary Ann’s supportive nature and her great attention to detail allows her to provide a smooth transition for clients to Palmetto Addiction Recovery Center.

Teen Mosley

Admission Coordinator

Teen Mosley began her career with Palmetto in 2002. Teen Mosley is a graduate of University of Louisiana-Monroe, with a Bachelor's Degree in Psychology and a Master's Degree in Criminal Justice.  

As Palmetto's Admission Coordinator, she works closely with families and their loved ones to provide an atmosphere of support for families and residents throughout the admission process. In addition to working with families, the admissions process includes insurance eligibility screening, admissions authorization, and patient accounting. An efficient and effective admission process allows families to focus their attention on our program and their loved one. Teen’s passion for the treatment industry is rooted in her capability to help families in crisis.

Kim Case

Admission Coordinator

Kimberly Case is an Admissions Coordinator at Palmetto Addiction Recovery Center. As an Admissions Coordinator, Kim’s primary responsibilities include insurance eligibility screening, admission authorization, patient accounting, and insight and overview of the entire admissions process. Kim was drawn to working in the treatment field after experiencing her own recovery from addiction. She works to provide an atmosphere of support for the families and residents throughout the admissions process. She believes that by removing barriers, we can give people the ability to choose recovery and provide long-term recovery skills, making it possible to live a sober and happy life.Kim moved from Alaska in 2016 and has worked for Palmetto for 3 years. Kim enjoys gardening, kayaking, and spending time with her family and friends.

Max Cook

Admissions Coordinator

Frank ‘Max’ Cook joined the Palmetto family in 2019. Max was born and raised in Rayville, LA, and has been a part of the Palmetto family since childhood. Before starting his career at Palmetto, he attended ULM and graduated with a BS in Psychology, and went on to obtain an MS in Psychology as well. For the last 2 years, he has been working as an admissions coordinator. Max also owns and manages several sober livings based locally in Rayville for both men and women. In his free time, you can catch him ​on the golf course!

Lela Brown, MA, LPC

Director of Evaluations

Lela is a graduate of Northeast Louisiana University with a Bachelor of General Studies. She earned her Master's Degree in Substance Abuse Counseling at the University of Louisiana at Monroe.

Lela is a Licensed Professional Counselor (Lic #3562) and serves as the Director of the Professional Evaluation Program. She has been an integral part of the Palmetto Staff since 2004.

Chelsey O’Neal

Intensive Outpatient Program Intake Coordinator

Chelsey O’Neal began her career at Palmetto in 2017 as an Administrative Assistant. Due to Palmetto’s success and Chelsey’s professional growth, she was promoted to Intensive Outpatient Program Intake Coordinator in 2018.    As Intake Coordinator, she is responsible for inquiry calls, insurance verification, payment collections and scheduling admissions. Chelsey works with utilization review staff, business office staff, and clinical staff to ensure continuity of communication. When she’s away from Palmetto, she is busy raising her daughter, laughing with her husband, spending time with her family and friends, or camping and traveling. 

Jody Miller

Compliance Officer

Courney Tarver

Professional Board Liaison

Courtney joined Palmetto’s team in August 2020. She brings 10 years of experience in the Medical Field, most recently working at Northeast Louisiana Health Center for 3.5 years. Courtney graduated from Louisiana Technical College for Computer Specialist-Applications in 2005. She graduated from Louisiana Technical College with a degree in (PCT) Patient Care Technician in 2012. Her daily tasks include utilization review for Intensive Outpatient Therapy, updating/maintaining accurate medical records, assist in professional care follow-ups and set up one-day evaluations. Courtney is a newlywed who married in January 2021. She enjoys spending time with her husband, daughter, and stepson.  She enjoys watching her children play sports and taking them fishing.

Clinical Staff

Loren Beck, LADC, PRS, D-CS


Loren Beck joined Palmetto's staff in February 2020 and currently serves as a counselor.  Loren has over 20 years of experience working in Residential Substance Abuse Treatment. He believes in the ability to bring hope and lasting recovery to individuals and families suffering from addiction through evidence-based treatment and focusing on the maintenance of recovery through emotional, physical, and spiritual health.

Jerry Arnold


Jerry earned his B. A. in psychology as well as his M. A. in Substance Abuse Counseling from the University of Louisiana at Monroe. He is registered as a Licensed Professional Counselor (LPC-4550) with the Licensed Professional Counselors Board of Examiners. He is a Certified Trauma Therapist. Jerry has experience in working with addicts with co-occurring psychological disorders, and experience in working with clients with Post Traumatic Stress Disorder. His theoretical approach is the use of experiential therapy to process emotional issues surrounding traumatic events, coupled with cognitive behavioral therapy to help facilitate the lifestyle changes necessary for a solid recovery. His empathic approach is driven by personal experience. Jerry has been sober for 19 years.

Stewart Bedillion

Spiritual Counselor

Stewart has Masters degrees both in Pastoral Ministry, Luther Rice Theological Seminary, Atlanta, GA, and Professional Counseling, Liberty University, Lynchburg, VA. Stewart is a Licensed Professional Counselor (#5232) registered with the Louisiana State Board of Examiners, and a National Certified Counselor (NCC) by the National Board for Certified Counselors (NBCC). He is also trained in Eye Movement Desensitization and Reprocessing (EMDR) which deals with trauma and negative memories. EMDR is recognized by the American Psychiatric Association as an effective treatment for acute and chronic PTSD. EMDR has also been found effective in dealing with an array of issues such as: anxiety, fears, phobias, grief, OCD, and debilitating family of origin issues where a person may just feel “stuck” about events that they have experienced in their life. Stewart is also a member of the American Association of Christian Counselors (AACC). As the Spiritual Counselor Stewart offers insight and assistance with understanding spirituality, the spirituality of recovery, prayer and meditation, grief, guilt and shame, forgiveness and self-forgiveness. He is also trained in Theophostic Prayer which facilitates spiritual and emotional healing for negative memories. Using a combination of sound spiritual and psychological approaches Stewart seeks to help individuals reach their full potential through a spiritual approach to life

Sean Bryan


Sean graduated from the University of Louisiana at Monroe with a B.A. in Psychology in 2003 and a M.A. in Substance Abuse Counseling in 2005. He received his licensure as an LPC on December 14, 2007 (License #3610). Since graduating in 2005, he has been privileged to work in a variety of fields, including: inpatient and outpatient substance abuse, inpatient and outpatient mental health, survivors of domestic violence, and survivors of sexual assault. He also spent a great deal of time working with war veterans with Post Traumatic Stress Disorder during his internship.

Sean's chosen approach to counseling is Gestalt Therapy, viewing the human condition as a constant struggle to maintain equilibrium. This equilibrium can be thrown off by “Unfinished Business” from our past or from unhealthy thought processes and beliefs about the world in which one lives. Many times, addicts and alcoholics use mood altering substances to create illusions of control and equilibrium when their lives are actually anything but stable. Through counseling, he hopes to assist the patient in: accepting emotions regarding the past and moving forward, developing more rational worldviews, and setting goals to ensure a healthy life in recovery. Sean also employs aspects of Motivational Interviewing, Cognitive Behavioral Therapy, Existential Therapy, and education on the principles of the Alcoholics Anonymous program.

Gregory Greer, LAC, LMSW, CGP


Gregory Greer is a Licensed Addictions Counselor (LAC), Licensed Master Social Worker (LMSW), a Certified Group Psychotherapist (CGP) and Clinical member of American Group Psychotherapy Association. Greg states "Group Psychotherapy is my passion where we can address the underlying issues that keep us, our family and friends in bondage; and, stunts our spiritual growth that deters us from experiencing life and our relationships to the fullest". Greg's first experience in the field of Recovery was writing and participating in a high school play for alcoholism presented in the schools of the Ark-La- Miss area in 1986. He also provides presentations and workshops at treatment centers and conferences for Addictive Disorders with Voices of Recovery, LLC using humor and impressions from his experience performing stand-up comedy in Los Angeles and his former experience in radio. His most recent efforts are gaining certification in Souldrama – a group approach to addiction using psychodrama that correlates with the 12-steps and is spiritually focused founded by Connie Miller, NCC, LPC, TEP., ACS.

Shirley Jones, RAC


Shirley Jones is a Registered Addiction Counselor. She is licensed by the State of Louisiana Addictive Disorder Regulatory Authority.

Shirley began her career 31 years ago working outpatient and inpatient substance abuse. She received her certification in 2007. Shirley's chosen counseling approach is cognitive behavioral therapy and client center therapy. Focusing on behavioral changes, twelve step ideology and tools for recovery to achieve and maintain abstinence from addictive chemicals and behaviors to recover from the damage the addiction has done to the client's life. Shirley practices this along with developing the necessary psychological skills and spiritual development to continue in recovery.

Aaron Beeson Jordan, LPC


Aaron is a graduate of Louisiana Tech University with a Bachelor's in Psychology (2006) and a Master's in General Counseling and Guidance (2009). Aaron is a Licensed Professional Counselor (#4468) with experience working across different cohorts ranging from adolescence to the geriatric population.

Aaron approaches counseling using perspectives based on reality therapy and cognitive behavioral therapy. Cognitive-behavioral perspective focuses on patterns of thoughts. Actions are explored in order to better understand the client's problems and to develop solutions. Reality perspective is a cognitive behavioral approach focusing on the here-and-now of the client's situation and how to create a better future. 

After completing a year of training to become a Trauma Therapist with Judy Crane, Aaron has been incorporating more experiential therapy and somatic experiencing techniques to address the cellular and visceral effects of trauma that arise in the individual. Aaron additionally runs an all-female group that offers another level of safety and security to those women practicing being vulnerable and exposing traumas that they have never felt comfortable sharing with others. The bond that these women have by experiencing, sometimes for the first time, love and acceptance of being vulnerable is beautiful and life changing for the individual. 

Many clients do not understand why they behave the way they do, but when you look at a client’s past and the way they have internalized events in their past, the behavior begins to make sense. By doing so, the client can become more aware of the negative messages that have been internalized and work toward challenging and replacing them with new positive truths about themselves. Being able to experience this transformation in a client is one of the most rewarding gifts of Aaron's job."

Jeff Noles, LPC


Jeff Noles earned his Bachelor of Science in Education from Louisiana Tech University and a Master of Science in Clinical Mental Health Counseling from the University of Louisiana at Monroe. He is a Licensed Addiction Counselor and a Licensed Professional Counselor. He joined the Palmetto treatment team in September 2011.

Jeff utilizes Rational Emotive Behavioral and Cognitive Behavioral Therapy as well as his experiences in his personal recovery to assist addicts and alcoholics in working towards beginning a lifetime of sobriety. He views each of his clients as valuable individuals and communicates with their families in an effort to educate them on their role in their loved one's new way of life.

Frank Smith, MA, LPC, NCC


Frank is a graduate of the University of Louisiana at Monroe with a Bachelor of Arts in Sociology and a Master of Arts in Substance Abuse Counseling. Frank is a Licensed Professional Counselor and a National Board-Certified Counselor with 22 years of experience counseling the addicted population within the Louisiana Criminal Justice System. He has also provided counseling for combat veterans with dual diagnosis of Substance Dependence and Post-traumatic Stress Disorder. Frank's counseling methodology is based on a combination of Gestalt, Existential, and Rogerian therapy, with special interest in the holistic connection of emotions, cognitions, and spirituality.

Joseph Michael, CIT


Joseph's bio coming soon!

IOP Staff

Albertha Adcock, MSW, CSW, LAC

Lake Charles IOP

Albertha Adcock is a Licensed Addiction Counselor providing Intensive Outpatient group treatment on a part-time basis at our Lake Charles Office for almost 2 years. She currently works for Imperial Calcasieu Human Service Authority, Office of Behavioral Health during the day and also provides services for the Louisiana Board of Nursing. “Alberta” is a native of Lake Charles, La and graduate of Marion High School. She attended McNeese State University where she received a Bachelor’s degree in Criminal Justice. She is also a graduate of Louisiana State University(LSU) where she received her Master’s degree in Social Work.   Alberta has also been a member of the recovery community for over 21 years and has been a practicing clinician in the addiction field for over 12 years. She loves and is very passionate about her blessing as a counselor. She is the mother of 2 children and comes from a large loving family of 13 brothers and sisters. She’s a member of the Hillcrest Baptist church and enjoys praising God for his many blessings in her life. IOP Address: 117 Williamsburg St, Lake Charles, LA 70605 Phone: 318-728-2970

Marla Lapeyronnie, RAC

Lafayette IOP

Marla Lapeyronnie is a Registered Addiction Counselor and a Certified Grief Specialist. She is licensed by the State of Louisiana Addictive Disorder Regulatory Authority. Marla began her career 8 years ago working inpatient and outpatient substance abuse. She has had the privilege of working in a variety of settings, including working for the Lafayette Parish Sheriff Office where she worked with the incarcerated population in a Rehabilitation Diversion Program.  Interventionist, including individual and family interventions, and grief therapy. Marla holds a seat on the Board of Directors for the Louisiana Association on Compulsive Gambling where she currently serves as Secretary. Marla has done volunteer work at Maison De Mere, a home for teenage runaway girls. She is also a mentor for the Louisiana Youth Challenge Program. She has provided workshops at treatment centers and conferences. Marla utilizes a cognitive behavioral approach focusing on the here and now. She helps clients to see that what they are currently doing is either bringing them closer to or farther away from lasting changes needed for a successful recovery. Marla incorporates grief therapy as well as her experiences in personal recovery to help clients walk out of the darkness of addiction and be set free from the bondages of self. She believes that every addict and alcoholic that sits in front of her deserves an opportunity to recover and live a different life.

IOP Address: 345 Doucet Rd., Ste 218  Lafayette, LA 70503
Phone: 318-728-2970

Phillip Ables, LPC

Counselor & Intensive Outpatient Director - Monroe

Phillip is a graduate of the University of Louisiana at Monroe (ULM) with a Bachelor's in Psychology and a Master's in Professional Counseling. A Licensed Professional Counselor (#253) with 38 years’ experience, he has worked with individuals, couples and families suffering addiction, codependency, chronic illness and depression. Phillip's counseling is based on cognitive-behavioral therapy: challenging the irrational beliefs and poor choices that make us unhealthy. Phillip serves as the Family Counselor for Palmetto’s Rayville campus: any family member with questions or concerns may reach him at 318-728-2970 or personal cell number 318-805-8685.

IOP Address: 1822 Tower Dr., Monroe, LA 71201

Shirley Ryland

Alexandria IOP

Shirley Ryland graduated in 1980 from Louisiana College with a bachelor’s degree in sociology and graduated from Louisiana State University in 1982 with a master’s degree in Social Work. Shirley is a Licensed Clinical Social Worker (La#1995) since 1984 working with substance abuse and psychiatric patients from adolescence to geriatric. She has been in fulltime private practice since 1990. She has specialized in adolescents and adults with a broad range of issues including anxiety, depression, trauma and substance abuse. She uses a cognitive behavioral approach to address underlying belief systems that facilitate both mood/decisions and behavior. She teaches anxiety reduction skills incorporating a wide array of relaxation strategies. She has worked with chemical dependency since 1990.

IOP Address: 209 Pecan Park Ave., Ste A, Alexandria, LA 71303
Phone: 318-728-2970

Mark Coleman, LPC-S, LAC, CCS

IOP Director

Mark is a graduate of the University of Holy Cross, formerly Our Lady of Holy Cross College, with a Master’s degree in Marriage and Family Therapy. Mark is both a licensed professional counselor (#2037) and licensed addiction counselor (#201). Mark has worked with individuals, couples and families that are directly or indirectly affected by substance abuse and/or mental health issues. Since 1981, Mark has worked in a variety of settings, including: outpatient, inpatient and residential. Mark uses a solution oriented approach to help clients develop skills that will allow them to choose not to use alcohol or drugs. The solution oriented approach incorporates techniques that are based in cognitive-behavioral therapy and motivational interviewing. Mark also utilizes multi-systemic counseling techniques to address both relationship and family of origin issues. IOP Address: 2955 Ridgeland Dr., Ste 105, Metairie, LA 70001 Phone: 318-728-2970

Morris Crichlow

Shreveport IOP

Morris Crichlow completed his Masters in Counseling Psychology from LSU-Shreveport in 2005. From 2006-2013, he worked with compulsive gamblers in capacities including DA referral, research, residential and outpatient treatment. While there, he also taught at a local college. Since then, he worked on a closed unit facility treating dual diagnosis clients substance use clients. He began working with Palmetto IOP in Shreveport in 2015 and became the director a year ago.

IOP Address: 820 Jordan St., #204, Shreveport, LA 71101
Phone: 318-728-2970

Medical Staff

Thurman Brown

Utilization Review Case Manager

Thurman specializes in substance use disorders and primary care and has 30 years’ experience working in residential care. Thurman’s desire is to assist the treatment team in reaching therapeutic goals outlined for the patient by utilizing his knowledge and skills in managed care.

Thurman has worked at Palmetto for 20 years. He began his career un 1983 after graduating with a degree in practical nursing. For over 10 years, Thurman worked as a Detox Charge Nurse and Charge Nurse of the Adolescent unit at Woodland Hills Hospital. Additionally, he worked at a Community Mental Health Clinic and worked as the Public Relations Director and Admissions Assessor for Winward Rehab Hospitals. Thurman began his career as a Charge Nurse at Palmetto and eventually transitioned to the Utilization Review Case Manager. Thurman’s collaboration with the clinical team supports clients through the transformative process of recovery from both substance abuse and mental health disorders.

Paulette Grube, RN

Utilization Review

Paulette graduated from Northeast Louisiana University in May 1999 after completing the Bachelor of Science in Nursing program. Most of her nursing career has been focused on mental health where she worked with clients who were diagnosed with depression, bipolar disorder, anxiety and dementia. Paulette has been employed at Palmetto since 2012, and she takes pride in helping patients and family members utilize their insurance for treatment through her skills in managed care. Paulette feels that her own recovery and understanding of addiction has improved her ability to be a patient advocate.